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Visitors' Information This information is provided to inform patients, family members and visitors about Central Baptist Hospital's policies, facilities and visiting hours.
Admitting
Advance Directives/Living WillsAn advance directive states, in writing, your choices about medical care, or names someone to make medical choices for you if you become unable to speak for yourself. Central Baptist has an informative brochure about advance directives available for patients and their families. For a brochure or assistance in completing an advance directive, please call the patient relations department at extension 6168. ChaplainsCentral Baptist Hospital strives to care for the entire person - body, mind and spirit. As a part of your healthcare team, our chaplains believe your spiritual health influences your physical health. Our role is to help you reclaim your spiritual strength so your body can heal.During your hospital stay, you may receive good news of health or frightening news of illness. We are here to make sure you don't have to face the news alone. We will work with you to make this a meaningful time in your spiritual journey. A few of the services we provide include:
ChapelThe chapel, located on the first floor of the Building D, is available around the clock for meditation or prayer. Chaplains offer prayer services in the chapel on Sundays at 2:30 p.m.Compliment LineCentral Baptist Hospital rewards staff for a job well done. If a member of our staff has expressed an extraordinary spirit of caring and giving, we’d like to know. Feel free to fill out a compliment card available in our waiting rooms. Then simply drop it in the mail or leave it at any hospital information desk. Or you can call our Compliment Line at (859) 260-CARE (2273) or (859) 260-6149 and leave your name, the employee’s name and department, your room number, and reason for complimenting. You can also make a compliment online by visiting http://www.centralbap.com/contact.cfm.ElevatorsTwo main elevator banks serve patients and visitors in Building D. The tower elevators, located toward the middle of Building D, will take you to waiting rooms for surgery, outpatient surgery, recovery and intensive care, as well as nursing units such as 3 North, 3 South, 4 North, 5 North and pediatrics.The elevators located at the front of Building D next to the Fast Takes Pavilion provide service to the lower cafeteria area and to the labor & delivery and mother/baby units. Please avoid using any elevator marked "staff only." Finding Your WayOur Web site includes maps showing how to get to Central Baptist Hospital and floor plans showing the services and offices on each floor of the campus' five buildings.FirearmsFirearms are not allowed in the hospital, unless a law enforcement officer is guarding a prisoner or performing other official duties.Fire DrillThere may be a drill or test for fire or disaster safety while you are here. These are scheduled frequently. Please do not be disturbed if you see or hear evidence of such a practice drill. We care about your safety. Food ServicesThe hospital cafeteria, located on the lower level of Building D, is famous for home-cooked meals at reasonable prices. Two serving lines, a salad bar and a hot bar are available.
The entrée line provides a variety of nutritious choices. Entrée line hours are:
To reach the cafeteria, please take the main elevators near the lobby of Building D.
Vending machines are located throughout Building D, including the emergency department, surgery and labor and delivery waiting rooms. Pepsi machines are also located on all nursing unit floors for your convenience. Gift ShopCentral Baptist's gift shop is staffed and run by members of our dedicated volunteer organization. Along with unique gifts, you'll find items ranging from books and candies to stuffed animals, toys and fresh flowers. The prices are reasonable, and all profits go to support volunteer projects within the hospital. The shop is located on the first level of the 1720 Building. For your convenience, Visa, MasterCard and Discover are accepted. Hours are: Interpreting Services Central Baptist provides interpreters for non-English speaking patients as well as the deaf and hard of hearing. The nursing staff can be of assistance in accessing services for these patients. Lexington HighlightsShopping, restaurants and entertainment are all within moments of Central Baptist Hospital. The person who staffs the information desk in the front lobby of the hospital will be glad to direct you to your destination. Feel free to ask! We're all here to help you. Our web site also includes information about the Lexington area.Lost and FoundIf you lose or find something while visiting Central Baptist Hospital, please call security at (859) 260-6077.Mail & Flower DeliveryAny special deliveries such as mail, flowers or gifts are delivered directly to patient rooms by hospital volunteers. Mail should be addressed to:Patient Name and Room Number Central Baptist Hospital 1740 Nicholasville Road Lexington, KY 40503 Mail received after a patient has been discharged will be forwarded to the person's home address as recorded in the hospital's business office. NewspapersUSA Today is delivered on patient breakfast trays Monday through Friday. Central Baptist volunteers donate this service. The Lexington Herald-Leader may be purchased in the cafeteria (lower level of Building D) and Fast Takes (first floor of Building D) as well as in machines located at the entrances of Building D and E. Notary Services Several members of the hospital staff are licensed notaries and their services are available to patients at no cost. The staff will only notarized medical documents, but can provide information about an outside notary that can come to the hospital for other legal documents. To arrange for notary services, please ask your nurses. Overnight StaysAs a regional medical center, Central Baptist Hospital cares for many out-of-town patients on both an inpatient and outpatient basis.For the convenience of our out-of-town patients and visitors, we have made arrangements with nearby motels to give reduced rates. For complete information about lodging arrangements, please call the patient representative at (859) 260-6168. On weekends and after hours, you may contact the nursing supervisor at (859) 260-6100. Reduced rates are offered by the following motels:
When calling for reservations, make sure you ask for hospital visitor rates. Hospital Hospitality House: (859) 254-8998 (1-2 miles from CBH) Cost is free, but donations are appreciated. The Hospital Hospitality House has dormitory-style sleeping (3 to 4 people per room). You may fix breakfast and lunch with the food provided. The staff will cook dinner. Shower and laundry facilities are available. The HHH asks that guests be in at 10 p.m. so as to not disturb other guests. Of course, you would be allowed to leave in the event of an emergency. Children under 14 are not permitted. If you would like a tour, the staff would be happy to show you around. If you're interested in staying at the HHH, please ask your patient's nurse to contact patient relations, a chaplain or a social worker. You must be referred to stay. St. Agnes' House is a non-profit, ecumenical mission established through collaboration among the Episcopal Diocese of Lexington, the Society of St. Margaret and the University of Kentucky. The mission is to create a healing environment for persons with chronic medical conditions. St. Agnes' House provides low-cost housing for patients from rural Kentucky who are receiving treatment for cancer and other chronic medical conditions at Lexington area facilities. St. Agnes' House is located at 635 Maxwelton Court in Lexington, just off South Limestone, next to the Lexington Theological Seminary. For more information, call (859) 254-1241 or visit www.stagneshouse.org. ParkingAll visitors should park their cars in the parking garage near the front entrance of the hospital campus. Parking in the garage is free!If you need to drop someone off at the rear of the hospital, please return your car to the garage afterwards. The only exception to parking in the garage is for those who are visiting the emergency department or the outpatient care center, since these areas have their own parking. Patient Drop Off and PickupAll patients should be dropped off at the main entrance of Building E, except for emergency department patients. Registration is located on the first floor of Building E. All patients will be dismissed through the front entrance of Building D. Hospital staff will accompany you to this area and stay with you until your transportation arrives. Patient RelationsWe at Central Baptist Hospital care about the quality of your stay and want to make you as comfortable as possible. We would like to offer you our assistance. If you have any questions, concerns or comments, please feel free to contact our patient relations department at (859) 260-6168.The patient relations office is open Monday through Friday from 8 a.m.-4:30 p.m. After hours, please contact the nursing supervisor at (859) 260-6100. Phones and Phone CallsWhile you are in the hospital, you may phone any other room or office by dialing the four numbers for that extension.To make a local outside call from a patient's room, dial "9" first, then the number. For long distance calling or credit card calls, dial 9 and the 1-800 number on the back of the card. For long distance collect calls, dial 9-0, and you will get an outside operator. A company that is not connected with Central Baptist will charge the call to your home phone bill. Calling cards are available in the Central Baptist Gift Shop, located in Building E, and in the stamp machine, located in the lobby of Building D. Pay phones are located in the lobbies of the buildings and the second floor waiting area. Family members and friends may call the hospital operator at (859) 260-6148 to get the direct telephone number for a patient's room. Calls to patient rooms are not accepted between 9 p.m. and 8 a.m. to make sure our patients get enough rest. All patients may make outgoing calls at any hour. For telephone numbers of hospital departments, services and nursing units, please refer to our phone directory. SmokingCentral Baptist Hospital has a clean air policy and does not permit smoking inside the building. Many of our patients have lung problems and any smoke is detrimental to them. Visitors may smoke outside the main entrance in the designated smoking area.Visiting HoursHaving visitors can help the patient's recovery process. However, rest is also an important part of the patient's recovery. General visiting hours for relatives and friends age 10 or older are 7 a.m. to 9 p.m. daily. Children under 10 are allowed to visit, but must remain under the supervision of an adult at all times.Critical Care Visiting HoursThe critical care units are departments where patients receive high level intensive nursing and medical care. Unit staff members will work with your family to allow as much visiting time as possible. Please check with the unit staff regarding time and visiting guidelines. Our goal is to incorporate families and significant others into the plan of care and health education whenever possible.Mother/Baby Visiting HoursVisiting hours for new mothers in our family-centered obstetrics area are 8 a.m. to 8:30 p.m. Visitors are welcome throughout the day, and one support person is welcome to stay overnight. To protect a newborn from colds and infectious diseases, we recommend that children other than siblings do not visit and that visitors are limited. Children need to be accompanied by an adult other than the patient at all times. Visitors who have any of the following should not handle a baby: fever, cold, diarrhea, an open sore, chicken pox, measles or any contagious disease. Everyone should wash his/her hands with soap and water before handling the baby.NICU Visiting HoursParents, grandparents and great-grandparents are allowed to visit their infant in the neonatal intensive care unit or NICU. Family and friends may also visit if accompanied by a parent. Visitors are limited to two per family at a time. Visitors are welcome to visit twenty-four hours per day with the exception of shift changes. These times are:
Pediatric Visiting HoursVisiting hours in our pediatric unit are from 11:00 a.m. to 9:00 p.m. Parents are permitted to visit anytime. Siblings may visit during general visiting hours, but may not spend the night. We ask that families limit visitors to two at any one time.Children Under 10 Years of AgeChildren under 10 are asked to remain with adult supervision in the waiting room on the floor on which the patient resides. Exceptions will be made under special circumstances, such as terminal illness and for siblings visiting mothers in our mother-baby unit. Children under 10 may not visit the patient without prior agreement between the family and the patient's nurse (and the other patients, if in a semiprivate room). Support for decision making may include consultation with a social worker, chaplain and/or patient representative to evaluate the psychosocial, cultural, emotional and/or spiritual needs of the patient. The staff has the prerogative to ask families to move to the front lobby if children are sick or if they are judged to be disruptive to other visitors and/or patients. Children who are visiting should be free from fever and communicable disease.Waiting RoomsWaiting rooms are located throughout the hospital. Please refer to the floor plan for Building D to find the right room for you. Remember, smoking is not permitted in Central Baptist Hospital. Our very ill patients appreciate your compliance with our no smoking policy.Because of safety regulations, waiting rooms cannot be used for overnight sleeping. For your convenience, Central Baptist Hospital has made arrangements with several area motels for overnight stays for patient families. | | ||
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